Help and support
Choose a product to see where it stands and how to get help. Products still in development have no accounts or live services to support yet.
Offerra
In developmentOfferra is in development. There’s no public app, account, or service to sign in to yet, so there’s nothing to troubleshoot. Here’s what you can do today.
Read about Offerra
What it’s being designed to do, how it’s intended to work, and its limits.
Explore OfferraHear about progress
Register your interest to be told when there’s confirmed news.
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Common questions about Offerra
Is Offerra available yet?
Not yet. Offerra is in development and no launch date has been announced. You can get updates about Offerra to hear when that changes.
Will employers see my contact details?
The intention is for candidates to control what employers can see. Detailed privacy settings will be confirmed before Offerra launches.
Does Offerra guarantee a job or an interview?
No. Offerra is being designed to create introductions. Hiring decisions stay with employers, and the choice to respond stays with you.
Recruitment Agent
CompletedRecruitment Agent is complete. For help with it, or to ask about using it, send SI-Plug a message. Here’s what you can do today.
Read about Recruitment Agent
What it does, how it works, and its limits.
Explore Recruitment AgentHear about news
Register your interest to be told when there’s confirmed news.
Get updates about Recruitment AgentTalk to SI-Plug
Ask about using it, or get help with it. The form opens with this product selected.
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Common questions about Recruitment Agent
Does Recruitment Agent decide who gets hired?
No. It helps with preparation and coordination. People make every hiring decision.
Can it remove bias from hiring?
No tool can promise that. Recruitment Agent keeps its reasoning visible and keeps people reviewing each step, but fair hiring remains the hiring team’s responsibility.
Does it connect to our applicant tracking system?
No integrations have been announced. Contact SI-Plug to talk through your current setup.
AI Customer Resolution Engine
In developmentAI Customer Resolution Engine is in development. There’s no public app, account, or service to sign in to yet, so there’s nothing to troubleshoot. Here’s what you can do today.
Read about AI Customer Resolution Engine
What it’s being designed to do, how it’s intended to work, and its limits.
Explore AI Customer Resolution EngineHear about progress
Register your interest to be told when there’s confirmed news.
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Common questions about AI Customer Resolution Engine
Will it answer every customer request automatically?
No. It is being designed to answer what approved information covers and to hand everything else to your team.
Where do the answers come from?
Only from sources your team approves. Suggested answers are intended to show their source so they can be checked.
Can it issue refunds or change customer accounts?
That isn’t part of the current design. Actions like these stay with your team.
WhatsApp Business Automation
CompletedWhatsApp Business Automation is complete. For help with it, or to ask about using it, send SI-Plug a message. Here’s what you can do today.
Read about WhatsApp Business Automation
What it does, how it works, and its limits.
Explore WhatsApp Business AutomationHear about news
Register your interest to be told when there’s confirmed news.
Get updates about WhatsApp Business AutomationTalk to SI-Plug
Ask about using it, or get help with it. The form opens with this product selected.
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Common questions about WhatsApp Business Automation
Is this an official WhatsApp product?
No. It is a product built by SI-Plug. Using it depends on the WhatsApp Business Platform’s own requirements and approvals.
Do message templates need approval?
Some do. Business messaging on WhatsApp follows the platform’s policies, and exact requirements depend on the platform and your account.
Can I send bulk promotional messages?
That isn’t the focus. The product is built for conversations customers start, and for expected messages such as reminders.
Jobra
In developmentJobra is in development. There’s no public app, account, or service to sign in to yet, so there’s nothing to troubleshoot. Here’s what you can do today.
Read about Jobra
What it’s being designed to do, how it’s intended to work, and its limits.
Explore JobraHear about progress
Register your interest to be told when there’s confirmed news.
Get updates about JobraAsk a question
Send us a message with this product already selected.
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Common questions about Jobra
Are the jobs shown on this page real?
No. The listings in the concept preview are illustrative examples. Jobra isn’t live yet.
Is Jobra the same as careers at SI-Plug?
No. Jobra is a product for exploring opportunities in general. Roles at SI-Plug itself appear on our careers page.
How is Jobra different from Offerra?
Jobra is for exploring and preparing on your own. Offerra is being designed so employers can discover candidates, with candidates deciding whether to respond.
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